Next-Gen CTI Solutions

Bridge the gap between
your data and your dialogue.

Loyally builds high-performance CTI bridges that connect your phone system directly to your CRM. Empower your agents with instant context and eliminate manual data entry.

Optimized for

RingCentralGenesysFreshdeskFreshsalesAnd many more
11-20s
AVG CALL HANDLE TIME SAVED
20+
CTI CONNECTORS
10K+
HAPPY ACTIVE USERS

Ecosystem Experts

15+ Years Mastering CTI Integrations

Freshworks
Trengo
Puzzel.
RingCentral
Five9
Genesys
Zoho
Broadsoft
Zendesk
AFAS
Salesforce
Exact
Bespoke Engineering

Custom-Developed CTI Solutions

High-performance communication and data bridges built exclusively for your unique business logic and agent workflows. Stop using standard apps and start using custom engineering.

Connect Essentials

€5.000

High-Performance Baseline

The foundation for seamless connectivity between your systems.

Click To Dial
Customer Card Pop-Up
Status (agent availability)
Communication Control in Data platform
Standard Support
Most Popular

Connect Plus

€7.500

AI-Augmented Context

Enhanced context and CTI productivity for busy support teams.

Includes all Essentials
Recording link in ticket/data platform
AI-powered Transcriptions
Automated Conversation Summary
Priority Support

Connect Custom

€10.000+

Enterprise Ecosystem Architecture

Bespoke CTI bridges and enterprise helpdesk data migrations.

Includes all Plus
Complex Data Migrations
Custom fields & objects
Complex custom workflows
Expert Migration Services

Professional Helpdesk Data Migrations

Switching from Zendesk to Freshdesk? Or Salesforce to HubSpot? We specialize in migrating interaction history with 100% context preservation.

Preserve Interaction Context

We migrate not just tickets, but the links to RingCentral call recordings and Genesys transcripts.

Enterprise-Grade Security

Fully GDPR compliant processes with end-to-end encryption for your sensitive customer data.

Multi-System Expertise

Proven success with Salesforce, Zendesk, Freshworks, Trengo, and AFAS ecosystem migrations.

Zendesk

Source

Freshdesk

Destination

Customer Records100%
Historical Tickets100%
Telephony Recordings85%
Agent Metadata60%

Give your team the
full picture on every call.

Unlock seamless data migrations and improve agent handle time by 20%. Our experts are ready to show you the power of Loyally CTI.