Fast Setup: < 24hSupportITSMCTI

Freshservice x RingCentral CTI Bridge

Manage all your IT support communication directly within Freshservice with our unified CTI connector, bridging the gap between service desk and telephony.

Integration Depth

IncidentsUsers

Agent Control

Embedded CTI control within your ticketing interface. Automatic presence mapping and real-time screen-pop.

Functionality

Core Capabilities

Every Loyally CTI bridge is engineered with enterprise features as standard.

Click to Dial

Activity Logs

Screen Pop

Recording link

Bespoke Logic Extensions

Our engineers can develop custom UI elements and backend triggers specifically for your Freshservice workflow.

Demo video

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Rapid Deploy
Live in 24h
€12/user/mo
Agent Seats
1
1
Monthly Total€12

Scaling up? 50+ users for a flat €500/month.

Installation within 24 hours

Demos for 15+ agents.

GDPR Certified
No Setup Fees
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