Connecting People
Through Technology.
Founded in 2014 in Tilburg, we've spent a decade removing technical friction so you can focus on building relationships.
Our Philosophy
"Better Context, Better Conversations"
This is our motto and what we strive for every day. We believe that customer service agents perform at their best when they are equipped with the right information at the exact moment a conversation begins.
Loyally consists of a team of experts with years of experience in the field of CTI, customer service and integrations. We help companies to improve their customer service by connecting their telephone system to their CRM or ticketing system.
By removing the technical friction between communication channels and data platforms, we allow businesses to focus on what truly matters: building human relationships.
Empathy First
Human-centric code
Expert Engineering
10+ Years Experience
AI as an Amplifier,
Not a Replacement.
We leverage Artificial Intelligence as a supportive tool to bridge the gap between complex data and human dialogue. Our mission is to use technology to create space for more meaningful human connections.
Enhanced Context
AI handles the grunt work—transcribing, summarizing, and organizing data—so agents have the full context before the first "Hello."
Human Focus
By removing administrative friction, we empower teams to focus on empathy and nuanced problem-solving that only humans can deliver.
Ethical Integration
We believe in transparent technology. Our CTI bridges ensure data is handled securely while keeping the agent in full control.