Fast Setup: < 24hFreshdeskCTIRingCentral

Freshdesk x RingCentral CTI Integration

Improve FCR and reduce AHT with our seamless Freshdesk and RingCentral Computer Telephony Integration (CTI). Featuring advanced screen-pops and automated data logging.

Integration Depth

TicketsContacts

Agent Control

Embedded CTI control within your ticketing interface. Automatic presence mapping and real-time screen-pop.

Functionality

Core Capabilities

Every Loyally CTI bridge is engineered with enterprise features as standard.

Real-time status sync

Auto-ticket creation

Voicemail sync

Recording link

AI Transcriptions

AI Summary

Bespoke Logic Extensions

Our engineers can develop custom UI elements and backend triggers specifically for your Freshdesk workflow.

Demo video

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Rapid Deploy
Live in 24h
€12/user/mo
Agent Seats
1
1
Monthly Total€12

Scaling up? 50+ users for a flat €500/month.

Installation within 24 hours

Demos for 15+ agents.

GDPR Certified
No Setup Fees