Fast Setup: < 24hFreshdeskCTIAVAYA

Freshdesk x AVAYA Cloud CTI Integration

Connect AVAYA Cloud directly to Freshdesk using our premium CTI integration. Powered by the RingCentral SDK, this app allows you to log in with your AVAYA credentials and enjoy the full suite of RingCentral-driven telephony features like screen-pop and automatic ticket creation.

Ecosystem Information

This application is supported by the RingCentral SDK and is therefore compatible with AVAYA Cloud login credentials. Experience the same high-performance CTI bridge features across the entire RingCentral-powered network.

Integration Depth

TicketsContacts

Agent Control

Embedded CTI control within your ticketing interface. Automatic presence mapping and real-time screen-pop.

Functionality

Core Capabilities

Every Loyally CTI bridge is engineered with enterprise features as standard.

Real-time status sync

Auto-ticket creation

Voicemail sync

Recording link

AI Transcriptions

AI Summary

Bespoke Logic Extensions

Our engineers can develop custom UI elements and backend triggers specifically for your Freshdesk workflow.

Demo video

Watch Action
Rapid Deploy
Live in 24h
€12/user/mo
Agent Seats
1
1
Monthly Total€12

Scaling up? 50+ users for a flat €500/month.

Installation within 24 hours

Demos for 15+ agents.

GDPR Certified
No Setup Fees
Return to Catalog